Worthy of zero stars.

Mr. Marriott, please spend some of your millions in profit to hire a REALLY good IT team. The current group has no idea of what theyre doing (or consultants, if youve outsourced this project). It took them YEARS to build a decent web site. I guess it will be YEARS before they learn how to build an app that works for EVERYONE, not just the idiots that update their phone every other year. [Hint, a "free" phone upgrade really isnt free.]

TiredOfMarriott about Marriott Bonvoy: Book Hotels