Useless and getting worse with each revision
4/16/16 complaints here are a waste of breadth. Still hugely worse than Hilton app which is one of several reasons I have 40 nights at Hilton and maybe 7 at Marriott this year so far.
7/13 update. From bad to worse. Newest feature: bait and switch. Rates in response to search actually not available! For example Marriott Metro DC shows 161 rate for 7/16-19, when I click for detail says rate not available these dates, offers rates $16 more per night. Several other searches produce same result. Guess which chain I am not staying at!
Prior: I am a decade long gold rewards member. The app is useless and getting worse. Glossy over functional.
I am multi-discount eligible. Marriott makes me choose before searching, Hilton lets me list and reports varying results. Marriott web site lets me filter (say by city) and then sort (e.g. By price). App used to and Hilton still does, but latest pretty app version gives this up.
My Hilton status has gone from silver to gold, largely because its app is so much simpler.
If this keeps up, I foresee dropping to silver or below in Marriott. Marriott website so much better it is my choice over app, but for it Id have dropped any status already.
Mobile check in requires 2 hours in advance. Really?
Art mike about
Marriott Bonvoy: Book Hotels