Marriott, please do better

Quick Update: One year following the launch of Apple Watch, and their app title still reads, “Marriott-DEV”. Way to go on attention to detail.

We, your customers, deserve a better experience.

I spend a lot of time in Marriott properties (Im in one right now), so Ill add some levity to my review by using some Marriott terms.

Do not download this app expecting a Marriott EDITION experience. At best, this app is a Residence Inn in a forgotten Midwest town. Sure, it has what you need, and the price is right, but you probably shouldnt look too closely at any of the surfaces.

The Good:
It can show you your reservations.
It can make you a reservation.
It can dial the Marriott phone number when you need anything else.

The Bad:
Seriously awful graphics. Mostly non-Retina, so they look fuzzy.
The general look and feel of a very rookie app, or a "mobile optimized" webpage.
No Passbook support for displaying your Marriott credentials or viewing reservations
Remain signed in functionality is flaky at best
No TouchID support for login
A static Marriott banner at the top of the screen, at all times, that does nothing.

jmogos about Marriott Bonvoy: Book Hotels